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These Terms and Conditions govern your use of the website and services provided by Mystique Aura. By accessing our site or placing an order, you agree to be bound by the following terms.
1. General Information
Mystique Aura is an online store offering genuine perfumes and fragrance products. We reserve the right to amend these terms at any time. Changes will take effect once published on this page.
2. Orders & Payment
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All orders are subject to availability and payment confirmation.
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We accept major debit and credit cards, along with secure online payment methods.
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Once payment is received, you will receive an order confirmation via email.
3. Delivery
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Orders are processed and dispatched within 1–3 working days.
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Estimated delivery time is 5–10 working days from the dispatch date.
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All deliveries include tracking information.
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We are not responsible for delays caused by courier services or customs clearance but will provide assistance if needed.
4. Returns & Refunds
Please refer to our Returns & Refunds Policy for full details regarding eligibility, timeframes, and the return process.
5. Product Information
We strive to provide accurate descriptions and imagery of our products. However, minor differences may occur depending on batch or supplier.
All items are guaranteed to be 100% genuine and sourced from authorised distributors.
6. Pricing & Promotions
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All prices are shown in GBP (£) and include VAT where applicable.
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Discount codes and promotional offers cannot be combined unless explicitly stated.
7. Intellectual Property
All content on this website - including text, logos, images, branding, and layout - is the intellectual property of Mystique Aura and must not be used or reproduced without written permission.
8. Limitation of Liability
We are not liable for indirect or consequential losses, including loss of revenue, profit, or data. Our total liability is limited to the amount paid for the order in question.
9. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
10. Contact Us
If you have any questions regarding these Terms & Conditions, you may contact us at:
